You can request the Cash App Card in the app by confirming your details, picking a design, and entering a mailing address.
If you already use Cash App to send money, the Cash App Card can turn that balance into something you can swipe in stores, tap at checkout, or use online. The application itself is short, but a few small details decide whether it goes smooth or turns into a loop of “try again.”
This walk-through keeps things simple: what to check before you start, the exact in-app steps, what identity checks may pop up, and how to fix the common snags that stop people right before the finish line.
What The Cash App Card Is And What It Lets You Do
The Cash App Card (often called the Cash Card) is a debit card tied to your Cash App balance. When you pay with it, the purchase pulls from your available balance inside the app. It’s meant for everyday spending, online checkout, and ATM use once you set a Cash PIN.
Before you apply, it helps to know what it isn’t. It’s not a credit card. There’s no “credit line” to apply for. You’re spending the money you already have available in the app.
If you want a plain description straight from the source, Cash App’s Help Center describes the card and how it works here: Cash App Card topics.
Applying For A Cash App Card With A New Account
You don’t need a long account history, but your account should look “complete” before you try to order a card. That means the basics are in place and match real-world details.
Eligibility Checks To Do First
- Age: Cash App states you must be 13+ with parental approval or 18+ to apply for the card. You can read that on the order page: Order Cash App Card.
- Account profile: Use your real name and a birthdate that matches your ID. Typos here can trigger a verification loop later.
- Phone and email access: You may get a code while ordering. If you can’t receive it, fix that first.
- Stable address: Use an address where mail is delivered reliably. Small formatting mistakes can cause returned mail.
Five Minutes Of Prep That Saves Headaches
Do these quick checks in the app before you tap “Order.” They’re boring, but they prevent most “why won’t this work?” moments.
- Update Cash App to the newest version from your app store.
- Confirm your phone number is current and you can receive SMS or calls.
- Check your name spelling and date of birth in your profile.
- Turn off any VPN if you use one. Location mismatches can trip risk checks.
- Decide which address you’ll use and write it down in the same format as your mail carrier uses.
How To Apply For A Cash App Card
This is the core flow inside Cash App. Screen labels can vary a bit by device and region, but the path stays the same: open the card area, start the order, pick a design, enter your details, submit.
Step 1: Open The Card Area
Open Cash App and go to the card section (often shown as a card icon or a “Card” tab). If you don’t see it right away, scan the main row of icons at the bottom of the app.
Step 2: Start The Order
Tap the option to get or order a card. Cash App’s own card page shows the high-level steps in one place: How to get a custom debit card with Cash App. Follow the in-app prompts from there.
Step 3: Pick A Design You’ll Still Like In Six Months
You’ll usually be able to choose a color, add stamps, and add details like a signature or simple drawing. Keep it clean. Cards with very heavy ink coverage can look cool on-screen, then come out less readable in real life.
Step 4: Enter The Shipping Address Carefully
Type the address exactly as your mail is delivered. A few tips that cut down delivery issues:
- Use the full apartment or unit number on the same line Cash App requests.
- Don’t swap city and state fields. It sounds obvious, but it happens a lot on small screens.
- If you use a mailroom or front desk, match the format they recommend for deliveries.
Step 5: Submit And Watch For Any Verification Prompt
After you submit, Cash App may ask you to confirm personal details. That can happen right away, or later when you try to use features tied to the card.
Cash App explains when identity checks can appear here: Why do I need to verify my identity (ID Verification)?. If the app asks, complete it in one sitting with consistent information.
Once the order is accepted, you’re mostly waiting for delivery. Cash App’s Help Center notes typical delivery timing on the order page linked earlier.
What To Do If The App Asks For Identity Verification
Verification screens can feel personal, but the goal is simple: confirm that the account belongs to a real person and that the details match. When you hit this step, the fastest path is accuracy and consistency.
Information You May Be Asked To Provide
- Full legal name
- Date of birth
- Address
- Last four digits of a Social Security number (in the U.S.)
- A photo of a government-issued ID (in some cases)
Three Rules That Prevent Most Verification Fails
- Match your ID: If your ID includes a middle name or initial, enter it the same way.
- Use one address format: Don’t switch between “Street” and “St” across attempts. Pick one that matches your records.
- Try once, then pause: Repeating submissions in a row can flag the account for extra review. If it fails, fix the data first.
When Verification Won’t Load Or Keeps Spinning
Try these in order:
- Close the app fully, then reopen it.
- Update the app if an update is available.
- Switch networks (Wi-Fi to cellular or the other way around).
- Restart the phone.
- Try again later if the app seems down.
Many “stuck” screens are plain connectivity issues. A clean restart fixes more than people expect.
| Order Step | What To Prepare | Common Mistake To Avoid |
|---|---|---|
| Check eligibility | Confirm age and account basics | Trying to order before profile details are complete |
| Open card section | Updated app version | Using an old app build that hides newer menus |
| Start order | Working phone number for codes | Old number on file that can’t receive texts |
| Choose card design | Simple design you can recognize | Overdoing custom marks that make the card hard to read |
| Enter address | Exact deliverable mailing address | Missing unit number or mixing up city/state fields |
| Complete verification | Legal name, DOB, address that match ID | Submitting variations of your name across tries |
| Set Cash PIN | A PIN you can remember | Using an easy-to-guess PIN |
| Activate and use | Physical card in hand | Trying ATM use before activation |
After You Apply: Delivery, Activation, And Your First Purchase
Once the card arrives, you’ll activate it in the app. Activation usually takes under a minute. Then you can use it anywhere debit cards are accepted, based on your available balance.
Setting Your Cash PIN
ATM withdrawals require a Cash PIN. Choose a PIN you can recall without writing it on the card. Avoid birthdays or repeating digits. If you already use a debit PIN for another card, don’t reuse it automatically. Keep your cards separated mentally.
Testing The Card Safely
Your first transaction should be a small purchase you can recognize right away. Think a coffee shop or a small online order from a merchant you trust. That makes it easier to confirm the card is working and the balance is updating as expected.
Fees And Limits To Know Before You Rely On The Card
Most people apply for the card to spend their Cash App balance in more places. That’s great, but fees and limits shape the real experience, especially at ATMs.
ATM Fees
Cash App notes an ATM fee charged by Cash App, and many ATMs also add their own operator fee. You can see Cash App’s description here: Cash App ATM fees. Before you withdraw, read the on-screen ATM prompt so you know the operator fee upfront.
ATM Withdrawal Limits
Cash App lists weekly withdrawal limits for ATMs, along with reset timing, on this page: ATM withdrawal limit. If you hit a limit, waiting for the reset can be the only fix, so plan cash needs ahead of time.
Card Program Terms
Like any debit card, the card runs under a cardholder agreement. If you want the fine print on card program terms, Cash App publishes a prepaid card program agreement here: Cash App prepaid card program agreement. That page is dense, but it’s where you’ll find details on liability rules, error resolution steps, and other rights tied to card use.
Safety Checks That Keep Your Account From Getting Taken Over
Applying for a card is also a good time to tighten account security. Cards are convenient. They also give scammers one more way to pressure people into handing over access.
Lock The Card When You’re Not Using It
Cash App lets you lock the card from within the app. That stops new card purchases until you unlock it again. It’s a strong habit if you don’t use the card daily. Cash App lists security options and card locking on its security page: Cash App security features.
Watch For Fake “Help” Accounts
Scammers often pretend to be “cash app help” accounts on social platforms. They may ask you to “confirm” a code or share your sign-in email. Don’t do it. Real account recovery stays inside the app and through official channels.
Keep Notifications On
Turn on purchase and transfer notifications so you see activity right away. Fast awareness is your friend if something looks off.
| Problem | What’s Usually Going On | What To Try Next |
|---|---|---|
| Card tab missing | Old app version or account setup not finished | Update the app, then confirm profile details |
| Order button won’t submit | Network issue or temporary service glitch | Switch Wi-Fi/cellular, restart the phone, retry later |
| Verification keeps failing | Name, DOB, or address mismatch | Match your ID exactly, then submit once |
| Card never arrives | Address formatting issue or mail return | Confirm address details, then request a replacement in-app |
| ATM decline | Card not activated, wrong PIN, or withdrawal limit reached | Activate the card, confirm PIN, check limits before retrying |
| Online purchase decline | Merchant mismatch, insufficient balance, or card locked | Unlock card, check balance, retry with correct billing address |
| Unknown charge appears | Card details compromised or merchant error | Lock the card right away and review transactions in-app |
Small Details That Raise Your Odds Of A Smooth Approval
“Approval” for a debit card order is mostly about your account looking consistent. These small moves can help:
- Keep your profile steady for a day: If you just changed your name, number, or address, wait a bit before ordering so the system sees stable info.
- Use one device: Ordering on one phone is easier than bouncing between devices mid-flow.
- Don’t rush verification: Enter details slowly and double-check each field before you tap submit.
- Pick a deliverable address: If your building has tricky deliveries, use an address where mail is always received cleanly.
Common Questions People Ask While Ordering
Do You Need Money In Your Balance To Order The Card?
Ordering is separate from having funds available to spend. You can order the card and add funds later. Your first purchase will still need an available balance.
Can Teens Get The Card?
Cash App states that people 13+ can apply with parental approval, and people 18+ can apply on their own, per the ordering page linked earlier.
Can You Change The Design Later?
Design options can change over time. The app may let you redesign and request a new card. If you like your current design, keep it. A replacement usually means waiting for delivery again.
Final Checklist Before You Tap Order
- Your app is updated.
- Your legal name and date of birth match your ID.
- Your phone number can receive a code right now.
- Your address is deliverable and includes unit details.
- You’re ready to complete any identity check in one clean attempt.
If you follow the steps above, you’ll usually finish the application in a few minutes, then it’s just a matter of waiting for the card to arrive and activating it in-app.
References & Sources
- Cash App Help Center.“Order Cash App Card.”Lists eligibility and provides the official ordering path and delivery timing.
- Cash App Help Center.“Cash App Card Topics.”Explains what the Cash App Card is and how it works with your balance.
- Cash App (Official Card Page).“Debit Card With Discounts & No Hidden Fees.”Shows the official in-app steps to design and request a card.
- Cash App Help Center.“Why Do I Need To Verify My Identity (ID Verification)?”States when identity verification may be required, including during card ordering.
- Cash App Help Center.“Cash App ATM Fees.”Defines the Cash App ATM fee and notes that ATM operators may add their own fee.
- Cash App Help Center.“ATM Withdrawal Limit.”Lists ATM withdrawal limits and when weekly limits reset.
- Cash App Legal.“Cash App Prepaid Card Program Agreement.”Provides the card program terms, including rules tied to card use and error resolution.
- Cash App (Security).“Cash App Security.”Explains security features and how to lock the card from within the app.