Most banks redeem U.S. savings bonds only for customers, so you’ll usually need an account or use TreasuryDirect for a sure path.
You’ve got a bond and you want cash. The catch is that “bond” can mean a few different things, and banks don’t handle them all the same way. A paper U.S. savings bond is redeemed under U.S. Treasury rules. A corporate or municipal bond is a market security that’s sold through a brokerage.
This article keeps it practical: how to tell what you have, what a bank branch can redeem, why a bank may decline, and the fallback options that still get you paid.
What Kind Of Bond Are You Holding?
Start here. The bond type decides the payout method.
Paper U.S. Savings Bonds
These are paper certificates, most commonly Series EE or Series I. You don’t sell them. You redeem them. The bank that pays you must confirm you’re entitled to redeem, and many branches only do that work for account holders.
Electronic U.S. Savings Bonds
Electronic savings bonds live inside a TreasuryDirect account. Redemption happens online, and proceeds go to the bank account you link inside TreasuryDirect. A teller visit won’t help with these.
Market Bonds On A Brokerage Statement
Treasury notes, corporate bonds, municipal bonds, and bond funds are usually held at a brokerage. You cash out by selling, or you hold to maturity and receive proceeds through the brokerage. Retail bank branches don’t run those trades for walk-ins.
Cashing Savings Bonds At A Bank: What Changes By Branch
For paper U.S. savings bonds, a bank branch can be fast, or it can be a dead end. The difference is policy and risk tolerance.
Customer Status
Many banks redeem savings bonds only for their own customers. Bank of America says you must be the owner or co-owner and have an active checking or savings account with them to redeem a bond at a financial center. Bank of America bond redemption policy is a clear example of how strict some branches can be.
Account Age, Limits, And Cash On Hand
Even as a customer, a branch may limit how much it will redeem in one visit, or it may prefer a deposit or official check instead of cash. Some branches also pay only up to a certain amount without manager review. Call ahead if you’re redeeming several bonds or a large total.
ID Checks And Signature Rules
Banks must verify identity and keep records. The Treasury’s paying-agent guide lays out what banks are expected to do when redeeming savings bonds, including identity checks and the way signatures are handled. Guide to Cashing Savings Bonds (PDF) explains what the teller is trying to satisfy.
Can I Cash Bonds At Any Bank?
For paper U.S. savings bonds, the dependable answer is no. Some banks will redeem for walk-ins, many won’t, and policies vary by chain and branch. A plan that works most of the time looks like this:
- Redeem at the bank or credit union where you already have an established account.
- If that fails, redeem through TreasuryDirect (online for electronic bonds, by mail for paper bonds).
What To Do Before You Go
These small checks prevent the common “come back later” outcome.
- Confirm the bond is eligible. A bond can be too new to redeem without penalty, or it can already be fully matured. Use Treasury tools to check value and status.
- Match the registration. The person redeeming should match the owner or co-owner name on the bond.
- Gather name-change documents. If the bond shows a former name, bring the document that links your current name to the name on the bond.
- Bring photo ID plus a backup. Some banks want two IDs for this transaction.
Redemption Routes Compared
This table is your quick selector. Pick the path that matches your bond and your situation.
| Route | Fits Best When | What You’ll Deal With |
|---|---|---|
| Redeem at your own bank branch | You’re an established customer | Fast in person; limits and ID rules apply. |
| Redeem at your credit union | You’re a member | Similar to a bank; local limits apply. |
| Try a bank where you’re not a customer | Small amounts and strong ID | Hit-or-miss; call ahead. |
| Redeem electronic savings bonds in TreasuryDirect | Your bonds are held online | Online request; deposit to linked bank account. |
| Redeem paper savings bonds by mail | No local branch will redeem for you | Forms and signature certification; slower, steady outcome. |
| Convert paper savings bonds to electronic first | You want all bonds in TreasuryDirect | Conversion step first, then online redemption later. |
| Sell market bonds in a brokerage | Corporate/municipal/Treasury market bonds | Trade price and settlement timing apply. |
| Hold market bonds to maturity in a brokerage | You don’t need cash now | Proceeds land in brokerage cash at maturity. |
How A Bank Redemption Usually Works
If your bank will redeem savings bonds, the flow is simple, but small details matter.
Call First
Ask the branch if it redeems paper U.S. savings bonds, what the limits are, and what ID it wants. This is the fastest way to avoid a wasted trip.
Bring The Bonds Unsigned
Sign only when the teller tells you to. Many paying agents want to witness the signature as part of their checks, which lines up with the paying-agent procedures described in the Treasury’s bank guide.
Pick A Payout Method That Matches The Amount
For small redemptions, you may get cash or an immediate deposit. For a larger total, the branch may prefer a deposit or an official check. If you need cash the same day, ask about branch cash limits during the phone call.
When The Bank Says No
If you hear “we don’t redeem savings bonds,” you still have options.
Redeem Through TreasuryDirect
Electronic bonds are redeemed online through TreasuryDirect. Paper bonds can be redeemed by mail using Treasury forms and signature certification. Use the official cashing page for the current instructions and addresses. TreasuryDirect cashing instructions stays current when procedures change.
Open An Account Where Redemptions Are Offered
If you plan to redeem a larger amount and you don’t have a relationship at a paying institution, opening an account can help. Some banks still won’t redeem for brand-new customers, so ask about any account-age requirement before you open anything.
Situations That Trigger Extra Paperwork
These are the scenarios that turn a quick counter visit into a longer plan.
Co-Owners And Beneficiaries
Co-owners can often redeem, even if the other co-owner isn’t present, subject to bank policy. Beneficiaries may need proof tied to the owner’s death and the bond’s registration. If a branch is unsure, the mail process through TreasuryDirect is often smoother.
Name Changes
If the bond is in a former name, the teller may pause the transaction until you show the document chain. Bring originals when you can.
Missing Bonds
If the bond is lost, stolen, or destroyed, a bank can’t redeem it. TreasuryDirect has a separate process for missing bonds. Start with the official site so you get the correct form for your case.
Fees, Timing, And Tax Forms
Two things surprise people: banks can set their own service rules, and tax paperwork doesn’t always show up instantly.
Fees And Payout Timing
Many banks treat savings bond redemption as a customer service. Some may charge a fee, some may not. Ask before you start. For a larger redemption, expect a deposit or an official check more often than cash.
1099-INT After Redemption
TreasuryDirect explains that if you cash a paper savings bond at a local bank, that bank is responsible for issuing your 1099. If you redeem by mail through Treasury Retail Securities Services, the Treasury mails the 1099 by January 31 of the following year. TreasuryDirect 1099 statement rules lays out both cases.
Decision Table For Your Next Step
Match your situation to the next move.
| Your Situation | Next Move | What To Bring Or Set Up |
|---|---|---|
| Paper savings bonds, established bank account | Redeem at your branch | Unsigned bonds, photo ID, name-change documents if needed. |
| Paper savings bonds, no bank will redeem | Redeem by mail through the Treasury | Treasury form, certified signature, secure mailing method. |
| Electronic savings bonds | Redeem inside TreasuryDirect | Working login and linked bank account. |
| Owner has died, you’re listed on the bond | Follow the Treasury form path for that registration | Death certificate and any required estate documents. |
| Name mismatch between bond and ID | Bring the document chain, or use mail redemption | Original records that link the names. |
| Bond is on a brokerage statement | Sell or hold to maturity in the brokerage | Broker account access and settlement expectations. |
| Multiple paper bonds, large total | Call ahead and plan the visit | Ask about limits and payout method before you go. |
A No-Stress Checklist
- Identify the bond type before you pick a payout route.
- Call the branch you plan to visit and ask about redemption rules and limits.
- Bring bonds unsigned, plus photo ID and any documents that explain the registration.
- Decide if you want cash, a deposit, or an official check.
- Save your receipt and watch for your 1099-INT after redemption.
References & Sources
- U.S. Department of the Treasury (TreasuryDirect).“Cash EE or I savings bonds.”Eligibility rules and current steps for redeeming paper and electronic U.S. savings bonds.
- U.S. Department of the Treasury (TreasuryDirect).“The Guide to Cashing Savings Bonds (PDF).”Paying-agent procedures, identity verification expectations, and bank liability guidance.
- Bank of America.“Financial Center Services FAQs.”Example of a bank policy that limits savings bond redemption to customers with an active deposit account.
- U.S. Department of the Treasury (TreasuryDirect).“1099 Tax Statements for Paper Savings Bonds and TreasuryDirect.”Explains who issues the 1099-INT after redemption and when it is sent.